As these are personal products that individuals are wearing Snazzy Headwear will not accept any returns. However, if there is any issues with your products we will tailor the product to best fit you, and keep personal notations on your account to guarantee the appropriate fit of future orders. We will also send the new product out free of charge with the 1-2 day priority shipping. If you choose you are simply unsatisfied with the product we will personally refund your order, and you can gift the product to someone that may be able to use it. If you choose this option, and decide to order with us in the future, no refunds will be available unless we have discussed the exact changes that needed to be made to the products. We are completely dedicated to tailoring everything to you specifically, and want to make sure we take every step in our power to supply you with something that you will absolutely love! If the need for a request is necessary all request need to be submitted within 7 days of receiving the product.